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Data Entry Operations Specialist
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Officer
Eastern Bank PLC. • Full-time
Jan 2010 - Jul 2012 • 2 yrs 6 mos
• Loan & Credit Card Data Processing: Verified, processed, and activated customer loan applications and credit card accounts. • Customer Database Management: Maintained, updated, and organized accurate customer datasets and financial records. • Financial Ledger & Account Reconciliation: Checked customer balances, tracked daily collection payments, and recorded financial entries into core banking software. • Customer Support & Service Operations: Provided call support, addressed account inquiries, and handled documentation requirements.