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English
$
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Jasmine
@jasminenk
Service client bilingue, assistance virtuelle, automatisation par IA, traduction
Canada
French, English
About me
Je suis bilingue (anglais/français), doté d’excellentes compétences en communication, je m’engage à offrir une expérience client de qualité. Expérimenté en assistance virtuelle (gestion d’e-mails, planification, CRM) et en automatisation par IA, j’optimise les workflows et la génération de leads. Je souhaite contribuer à la croissance de Uline grâce à mon expertise en service client et mes solutions innovantes.
Skills
Jasmine
Offline •
Average response time: 1 hour
See my services
Customer Support
I will gerer votre service client en francais et anglais shopify email sav pro
Work experience
Bilingual Private Tutor
Tutorax, Toronto, ON • Full-time
Mar 2022 - Jun 2024 • 2 yrs 3 mos
• Provide tailored one-on-one tutoring sessions to address students' specific needs and learning styles. • Assess students' current knowledge and identify areas for improvement. • Develop customized study plans and learning strategies to address unique challenges and ensure consistent progress. • Offer guidance, clarify concepts, and help students build a strong foundation in targeted subjects.
Technical Support
Concentrix • Full-time
Aug 2021 - Sep 2021 • 1 mo
• Provided inbound customer support, utilizing a call flow guide to ensure consistent and high-quality service. • Assisted customers in resolving basic technical issues, demonstrating strong problem-solving abilities. • Accurately tracked, documented, and retrieved customer information using various databases.
