j
javeriawasimme

Javeria W

@javeriawasimme

Customer And Operations support

Pakistan
English, Urdu
About me
Customer-focused professional with 8+ years of experience managing stakeholder communications, resolving operational challenges, coordinating cross-functional teams, and ensuring timely delivery of business-critical objectives. Proven ability to handle high-volume interactions. Experienced in managing escalations, process tracking, reporting, and service excellence in fast-paced global environments. Seeking opportunities in Customer Support, Customer Success, Operations Support, or Virtual Assistance.... Read more

Skills

j
javeriawasimme
Javeria W
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will provide proffesional technical support
From$20 / projectMore details
Project Management
I will provide textile and denim product development consultation
From$25 / projectMore details

Work experience

Artistic_Milliners

Artistic Milliners

Full-time • 3 yrs 4 mos

Business Development Manager

Aug 2023 - Sep 2024 • 1 yr 1 mo

Led fabric and product development from concept to bulk production. Partnered with buyers to present seasonal collections and fabric innovations. Drove the commercialization process by translating development samples into production-ready styles. Negotiated with suppliers and mills to achieve cost, quality, and lead-time targets. Supported business growth through new customer development and led sustainability-focused product initiatives promoting innovative materials.

Product Developer & Merchandiser

Jun 2017 - Sep 2019 • 2 yrs 3 mos

Led sample development and costing strategies for denim products. Worked closely with R&D teams on sustainable wash techniques. Negotiated pricing and ensured smooth production timelines to meet brand requirements and delivery schedules.