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jawadahmed11668

Jawad Ahmed

@jawadahmed11668

I will be your virtual assistant for email management, inbox support and appoint

Pakistan
Urdu, English
About me
Hi! I'm Jawad, a Virtual Assistant with 2+ years of experience in email management, appointment scheduling, and non-voice customer support for clinics and small businesses. I help UK & US business owners stay organised and responsive — handling inboxes, client queries, and calendars professionally. 🛠 Tools: Gmail · Zendesk · Freshdesk · Slack · MS Office 🕐 Available during UK & US business hours 📩 Message me — I reply within 1 hour!... Read more

Skills

j
jawadahmed11668
Jawad Ahmed
Offline • 
Average response time: 1 hour

See my services

Messaging & Emailing
I will manage your email inbox and reply to clients professionally
From$5 / projectMore details
Resume Writing
I will write a professional ats friendly CV in PDF and word format
From$5 / projectMore details

Work experience

Self_Employed

Virtual Assistant & Client Communications Coordinator

Self Employed • Full-time

Jul 2024 - May 2026 • 1 yr 10 mos

• Managed high-volume client email inbox — ensured same-day professional responses for 50+ daily inquiries • Handled all appointment scheduling, confirmations, rescheduling and follow-ups for a busy aesthetic clinic • Maintained accurate digital client records and CRM databases with zero data errors • Acted as primary point of contact for client queries — consistently achieved high customer satisfaction • Coordinated multi-channel communications across email, phone and in-person interactions • Prepared MS Word reports, documentation and administrative records • Supported clinic's digital marketing communications and content coordination • Reduced missed appointments by implementing a structured follow-up and reminder system