Jawad Haider

Full Stack Developer & Certified Atlassian Consultant

NearForm • Part-time

Feb 2023 - Present • 3 yrs 5 mos

• Cloud Administration: Comprehensive support for all Atlassian products, including Jira, Confluence, and Jira Service Management (JSM). • Jira Service Desk Customization: Tailoring request types, screens, permissions, and workflows for agents and customers, including portal branding and automation. • Workflow Management: Expertise in managing and customizing complex workflows in Jira, including validations, conditions, and post functions. • Project Configuration: Managing issue types, screens, permissions, and security schemes for custom projects. • User Management: Handling users, groups, project roles, global permissions, spaces, and global space permissions. • Integration: Efficient integration of Jira/Confluence with Active Directory. • Third-Party Add-ons: Installation, upgrading, and training on various Atlassian add-ons, including JMWE, JWT, Scriptrunner, and more. • Training: Comprehensive training for teams on effective usage of Jira and Confluence. • Board Management: Managing and customizing Scrum and Kanban boards. • Licensing: Expertise in managing Atlassian software and add-on licensing. • Reporting: Creating and managing Jira reports and dashboards using the EAZYBI reports add-on. • Confluence Setup: Establishing Confluence spaces, templates, file lists, and permissions. • Migration Services: Handling migrations between JIRA/JIRA SD/Confluence cloud instances and servers using configuration manager/JIRA Confluence BB Migration Assistant Addon, along with cloud-to-cloud migrations. • Automated Release Notes: Utilizing the Automated Release Notes Jira add-on to generate dynamic or manual release notes based on templates. • Automation Rules: Implementing automation rules with the automation for Jira add-on without coding. • Scripting Expertise: Proficient in Groovy scripting for writing fields, behaviors, fragments, and scripts using the Scriptrunner add-on.