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$
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Jayrald Domingo
@jayralddomingo
Philippines
English
About me
I specialize in backend administrative support, including accurate data entry, bookkeeping support, CRM/database cleanup, and Google Sheets workflows.
I also have hands-on freelance experience building a reimbursement tracking system for a client using Google Forms and Google Sheets to organize submissions and maintain structured records.
I focus on accuracy, organization, and creating practical systems that make administrative work easier to manage.
Skills
Jayrald Domingo
Offline •
Average response time: 1 hour
See my services
Bookkeeping
I will help with bookkeeping data entry, expense tracking, and reports
Automations
I will create a custom google sheets tracker
Portfolio
Work experience
Outbound Customer Service Representative
Linkserve Solutions BPO • Full-time
Jun 2024 - Feb 2025 • 8 mos
Handled outbound customer calls for an insurance-related campaign using a computer-based calling system. Followed established scripts and qualification procedures, verified customer information, documented call details, and maintained accurate records. Communicated primarily with senior customers regarding Medicare-related qualification information and secondary insurance verification. Developed experience in professional communication, active listening, handling objections, data entry, and following structured processes.
Owner & Operations Manager
Facebook • Self-employed
Aug 2021 - Dec 2023 • 2 yrs 4 mos
Managed the day-to-day operations and administrative processes of a local driving school, including customer inquiries, student scheduling, payment tracking, employee coordination, payroll records, and business documentation. Developed and maintained customized Google Sheets and Google Forms systems to organize sales, work records, payroll, cash monitoring, employee records, and daily business activities. Improved internal workflows by replacing manual processes with more organized digital tracking systems. Also handled customer service from initial inquiries through scheduling and service completion, while coordinating with instructors to keep daily operations organized.
