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JonathanCruz
@jc__consulting
IT Support and PC Troubleshooting
United States
English
About me
Hi! I’m a Computer Science student at Valencia College, graduating Spring 2027, with hands-on junior-level IT support experience for an insurance agency.
I’m preparing for the CompTIA A+ certification, with training in hardware, Windows, networking, troubleshooting, security, and technical support. I also have years of freelance experience through Rover and TaskRabbit, building strong customer service and problem-solving skills.
I provide friendly, reliable help with Windows, software, hardware, Wi-Fi, printers, PC performance, and computer setup.
Skills
JonathanCruz
Offline •
Average response time: 1 hour
See my services
Technical Support
I will troubleshoot your windows PC remotely
Support & IT
I will provide remote software troubleshooting and tech support for your computer
3 Reviews
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Rating Breakdown
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- Quality of delivery
- Value of delivery
1-3 out of 3 Reviews
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Most relevant
adrianad1980
United States
They were patient and walked me through Google Classroom step by step using my actual lesson plans and materials. I feel much more comfortable using the platform now and understand how to upload my documents, create assignments, and organize my class. I would definitely recommend him for anyone who needs help with software or technology.
Helpful?
lisettemarti827
United States
Good experience working with Jonathan. He helped us check 15 business computers for Windows 11 compatibility and walked us through the process using remote access. He was patient and explained everything clearly without making things overly technical. I would recommend him and would work with him again.
Seller's Response
Helpful?
dhicks1234
United States
I needed help moving my photography and video files from my older Macs to my new Windows laptop, and this was exactly what I needed. Jonathan was patient and explained everything in a way I could easily understand, especially since I'm not very familiar with Windows. He helped me organize my files and...
Helpful?
