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English
$
USD
I will provide remote IT support for windows, linux, and networking
About this Gig
Need reliable remote IT support without the runaround?
I provide professional remote troubleshooting for Windows PCs, Microsoft 365, software, connectivity, and network-related issues for individuals and small businesses.
Services may include:
- Windows troubleshooting and configuration
- Software installation and application issues
- Microsoft 365 and Outlook troubleshooting
- Network, Wi-Fi, DNS, and connectivity issues
- Printer and peripheral troubleshooting
- VPN and remote-access issues
- General technical diagnostics and support
Support is provided remotely and is billed based on the troubleshooting time included with your selected package.
Some issues may require hardware replacement, vendor or ISP involvement, licensing changes, administrator access, or onsite service. If an issue cannot be resolved within the purchased time, I will explain what was found and recommend the appropriate next steps.
Please message me before ordering if you are unsure whether your issue can be handled remotely.
Device:
Desktop
•
Laptop
•
Server
•
Mobile
•
Router
Operating system:
Windows
•
Linux
•
Android
•
Ubuntu
My Portfolio
FAQ
What types of issues can you help with?
can troubleshoot Windows, Microsoft 365, Outlook, software, networking, Wi-Fi, DNS, VPNs, printers, peripherals, and many other common IT issues. Message me before ordering if you are unsure whether your issue is a good fit.
How does remote support work?
We will coordinate a secure remote-support session when access to your computer is required. You remain in control of the system and can end the session at any time.
Do you guarantee the issue will be fixed?
Packages include troubleshooting time, not a guaranteed fix. Some issues require hardware, vendor support, ISP involvement, licensing, or onsite service. If unresolved, I will provide my findings and recommended next steps.
What should I provide before we start?
Please provide a description of the problem, error messages, when it started, what you have already tried, and relevant screenshots. Do not send passwords or sensitive credentials through Fiverr messages.
What does the included revision cover?
The included revision covers follow-up regarding the original issue or work performed. It does not include troubleshooting a new or unrelated problem.
Can you support businesses?
Yes. I support individuals and small to medium-sized businesses. For larger environments, multiple systems, or project-based work, please message me before ordering so we can confirm the scope.
