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Jared C
@jcramk48
Senior UX Researcher l UX Audits l Usability Testing l Product Strategy
United States
English
About me
Hi! I'm a Senior UX Researcher with experience researching enterprise products across fintech, SaaS, dashboards, and digital experiences.
I help startups, agencies, and product teams understand their users before they spend thousands of dollars building the wrong thing.
Whether you're launching an MVP, redesigning an existing product, or validating a new feature, I'll provide practical research that helps you make confident product decisions.
Skills
Jared C
Offline •
See my services
UX Design
I will perform a professional UX audit for your website or app
UX Design
I will create a customized UX research plan
Work experience
Senior UX Researcher
J.P. Morgan • Full-time
Feb 2024 - Present • 2 yrs 5 mos
Lead UX research strategy for the Tools & Insights team, shaping digital experiences that help Small Business customers analyze spend, manage budgets, and discover tools that improve efficiency. Mentor and guide cross-functional partners—including designers, product owners, and researchers—on research best practices and storytelling to scale human-centered design across lines of business.
UX Researcher
HP • Full-time
Feb 2023 - Feb 2024 • 1 yr
- Led UX research for HP’s platform redesign exploring user expectations for layout and content. - Guided design sprints and benchmarking efforts that influenced product direction. - Managed UX repository for insight reuse and mentored junior researchers.
UX Researcher Lead
Santander • Full-time
Nov 2021 - Jan 2023 • 1 yr 2 mos
Conducted card sorting, usability tests, and surveys across 30 + projects. Delivered insight presentations that informed roadmap priorities and reduced customer pain points.
