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jeanthinkbyte

ThinkByteStudio

@jeanthinkbyte

IT Specialist and Digital Media Editor

United States
English
About me
IT professional with over a decade of experience supporting enterprise technology environments, including Apple, Microsoft, and NTT. I specialize in Mac troubleshooting, remote IT support, technology solutions, podcast editing, video production, and digital image creation. My expertise includes macOS, Windows, Linux, Microsoft 365, VMware, Active Directory, and cloud services. Creative services include audio editing, video editing, image enhancement, & content production. I deliver professional, reliable, and high-quality solutions for businesses, entrepreneurs, and content creators.... Read more

Skills

j
jeanthinkbyte
ThinkByteStudio
Offline • 

See my services

Technical Support
I will provide expert remote IT support for apple devices and servers
From$50 / projectMore details
Technical Support
I will troubleshoot and fix your mac remotely
From$30 / projectMore details

Portfolio

Work experience

ThinkByte_Studio

Founder & IT Consultant

ThinkByte Studio • Self-employed

Apr 2026 - Present • 7 mos

Founder of ThinkByte Studio LLC, a U.S.-based technology services company specializing in Apple technical support, Mac troubleshooting, business IT management, website services, and workflow automation. Provide remote technical support to individuals and businesses, including macOS troubleshooting, device configuration, software installation, security settings, system maintenance, and technology consulting. Help small businesses improve their technology infrastructure through Apple device management, WordPress support, CRM integrations, business automation, and self-hosted applications.

Apple

Technician

Apple • Full-time

Jun 2010 - Mar 2026 • 15 yrs 9 mos

Provided technical support and troubleshooting for Apple hardware, software, and services, helping customers diagnose and resolve issues involving macOS, iOS, iPadOS, and Apple devices. Assisted with software configuration, operating system updates, device setup, data migration, connectivity issues, and general technical troubleshooting. Developed strong customer service, problem-solving, and technical communication skills while helping customers understand and effectively use Apple's technology ecosystem. Became an Apple Instructor to teach Apple apps such as iMovie, Final Cut Pro, Logic, Garageband, etc., as well as teaching workshops to groups on how to use Apple devices and Apple apps.