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Jeff
@jeffreydjm
Top Rated
Specialist UK Based Writing and Business Support
United Kingdom
English
About me
Professional documentation and business support for organisations operating in regulated and high-accountability environments. Experience spans public and private sectors, including global enterprises, defence-related bodies, economic development authorities, and international government programmes. Specialising in SOPs, policies, governance documents, and business plans, including cannabis and vape-regulated industries, supporting established operators and leading UK brands. Available Monday–Friday, 9am–5pm (UK).
Skills
Jeff
Offline •
Average response time: 1 hour
See my services
Technical Writing
I will write sops and operations manuals for your business
Business Plans for Startups
I will write a UK business plan for funding, loans, or internal use
Portfolio
Work experience
Founder/Technical Writer
JM Technical Writing • Self-employed
Mar 2019 - Present • 7 yrs 3 mos
Founder of JM Technical Writing, providing structured business documentation and operational support to organisations across a range of industries, including regulated and safety-critical environments. Specialising in the development of clear, compliant, and practical documentation, with a focus on usability at both operational and executive levels. Work includes Standard Operating Procedures (SOPs), health and safety programs, business plans, policies, and structured operational frameworks.
Buildings & Facilities Manager
Bloc Hotel Operations Ltd • Full-time
Apr 2018 - Mar 2019 • 11 mos
Responsible for the day-to-day management of building operations, facilities, and contractor coordination within a high-occupancy hotel environment. Oversaw maintenance standards, compliance requirements, and operational continuity across all areas of the property. Worked closely with internal teams and external contractors to ensure facilities were maintained to a high standard, with a focus on safety, efficiency, and minimal disruption to guest experience.
232 Reviews
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Rating Breakdown
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1-5 out of 232 Reviews
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armandorichards
Repeat Client
United States
Excellent work by Jeff from Freelancer. He updated my Policy and Procedure document and made significant formatting improvements throughout the entire manual. His attention to detail, professionalism, and ability to organize and modernize the document exceeded my expectations. Jeff demonstrated a strong...
Helpful?
edfromms
Repeat Client
Kuwait
⭐⭐⭐⭐⭐ Working with Jeff was an absolute pleasure. His eloquence in communication made the entire process seamless, and he consistently exceeded expectations with the quality of his work. Jeff’s quick responsiveness ensured that every question was addressed promptly, and his attention to detail was remarkable....
Helpful?
edfromms
Repeat Client
Kuwait
Jeff did an outstanding job from start to finish. He was highly professional, responsive, and easy to work with. Despite the short timeframe, he managed to deliver excellent results that were well‑structured, clear, and exceeded expectations. His attention to detail and ability to incorporate feedback...
Helpful?
edfromms
Repeat Client
Kuwait
I recently hired Jeff to refine and format a Standard Operating Procedure (SOP), and the results exceeded expectations. The project involved multiple edits, revisions, and careful formatting of a lengthy document with a detailed Table of Contents. Key strengths observed: Attention to Detail: Jeff meticulously...
Helpful?
armandorichards
Repeat Client
United States
I want to take a moment to genuinely thank you for all the hard work and effort you put into helping me with this project. You’ve been extremely professional, responsive, patient, and knowledgeable throughout the process. The level of detail, organization, and creativity you brought to the workflow and...
Helpful?
