j
jen0127

Jennelyn L

@jen0127

Sales Reservations Executive

United Arab Emirates
English
About me
I am a results-driven sales and administrative professional with over 10 years of experience across the UAE, Saudi Arabia, and the Philippines. I have strong expertise in hotel operations, sales support, and customer service, with a proven track record in managing large-scale bookings and client communications. I am highly organized and detail-oriented, with excellent multitasking abilities that drive efficient operations.... Read more

Skills

j
jen0127
Jennelyn L
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your virtual assistant for data entry
General Assistance
I will manage hotel reservations and booking support

Work experience

Hotels_Etc.

Sales and Reservations Executive

Hotels Etc. • Full-time

Sep 2022 - Present3 yrs 10 mos

Managed hotel reservations, group bookings, and guest inquiries through email, phone, and in person. Assisted with Front Office operations, including check-in/check-out, guest relations, and issue resolution. Maintained accurate reservation records in Opera PMS, coordinated with internal departments, prepared group booking proposals, monitored booking confirmations, and generated daily occupancy and reservation reports while ensuring exceptional customer service.