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Jennifer A
@jenndesk
Remote Operations Support Professional
United States
English
About me
I am a detail-driven operations specialist with over 13 years of experience in workflow management, documentation, and client support. I possess advanced accuracy in data entry and reporting, with a proven track record in handling high-volume tasks and cross-functional coordination. I am highly proficient in Excel and Tableau, focusing on process optimization and quality review.
Skills
Jennifer A
Offline •
Average response time: 1 hour
See my services
Project Management
I will create project trackers and user guides
Template Docs & Formatting
I will design and format clear business documentation
Portfolio
Work experience
Operations & Reporting Specialist / Team Lead
CBRE Group • Full-time
Jun 2012 - Present • 14 yrs 3 mos
• Managed high-volume workflows, escalations, and client communications. • Built and maintained reporting tools, tracking systems, and documentation. • Delivered training, quality reviews, and process improvements across teams. • Created templates, guides, and preventative maintenance trackers used company-wide. • Coordinated vendors, landlords, and service providers with accurate recordkeeping.
