
Jennifer H
Beta Reader
Skills

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Work experience
Ryanair
6 yrs 10 mos
Customer Service & Operations Roles
Jan 2015 - Dec 2019 • 4 yrs 11 mos
Provided high-volume front-line customer support and resolved enquiries in fast-paced environments.
Front of House Training Instructor
Jan 2018 - Dec 2019 • 1 yr 11 mos
Delivered customer service training and supported front-line operations.
5 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
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jessillo

United States
Jennifer was fantastic to work with! I really appreciated her perspective, and I loved the in-line notes she left throughout the manuscript as she read. It gave me such a helpful real-time look at what a reader was experiencing page by page. She even mentioned a few twists she thought were coming that...
Seller's Response
anneprado
Repeat Client

United States
Jennifer is amazing! So smart and insightful while also so attentive and patient, going above and beyond to help my work be the best it can be. I definitely couldn't have finalized my manuscript without her. Working with her has been pure joy! Can't recommend enough.

claireszewcz586

United States
Order Canceled
I'm very surprised I have to write this review and I'm honestly shocked it happened. I thought I'd have a better experience with this individual than I did. She submitted my order to me early first and asked for an extension which I gave because we are all human, but then she waited until the order was...
cyrusarya

United States
Clear, passionate, and forthright. Jennifer gave very honest and detailed feedback that really helped improve the manuscript. She was quick to understand my instructions, adapted to the format I wanted, and provided the kind of feedback I needed. Moreover, she pointed out linguistic nuances that other readers had missed.
anneprado
Repeat Client

United States
