I will do professional shopify customer service support
I help Shopify owners manage stores, delight customers, and grow sales
About this Gig
I offer professional Shopify customer service support with 4 years of experience. I specialize in handling customer inquiries, PayPal dispute resolution, and maintaining a customer-centric approach. I provide Shopify customer support and order fulfillment assistance for eCommerce stores. My role focuses on ensuring smooth order processing while maintaining excellent customer communication and satisfaction.
I handle tasks such as processing orders through CJ Dropshipping and AliExpress, placing orders with suppliers, tracking shipments, and updating order status in Shopify. I also assist customers with order inquiries, tracking updates, returns, refunds, and reshipments to make sure issues are resolved quickly and professionally.
With my background in eCommerce support, I understand the importance of timely responses, clear communication, and efficient order management to maintain a positive customer experience. My goal is to help store owners save time, reduce support workload, and keep their customers happy throughout the entire order process.
Social media platform:
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Other
Service type:
Other
Language:
English
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Filipino
Timezone:
24/7
Support software:
Zendesk
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Intercom
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Other
Knowledge base software:
Other
My Portfolio
FAQ
How many years of customer service experience you have?
I have over 4 years of experience, combined with email, live chat, and social media support.
How can I make sure you are a good fit?
My niche is e-commerce, especially Shopify, as I've worked as a VA in Shopify dropshipping for almost 3 years. If you're an introvert or looking for a reliable one who takes ownership and understands business, then I am the one you're looking for.

