j
jenvirtfriend

JeniferB

@jenvirtfriend

Friendly virtual companion and Gaming Buddy

Guatemala
Spanish, English
About me
Hi! I am a friendly and empathetic conversationalist with a fluent (B2) level of written English. With prior professional experience in digital customer service for platforms like Etsy, I know how to actively listen, communicate effectively, and offer a supportive environment. I love gaming (especially Brawl Stars), movies, and sharing tips. I am here to offer you a 100% safe, respectful, and platonic space to chat, vent, or practice your English skills. Let's connect!... Read more

Skills

j
jenvirtfriend
JeniferB
Offline • 
Average response time: 1 hour

See my services

Personal Growth & Self-Discovery
I will be your friendly english text companion and chat buddy
From$25 / projectMore details

Work experience

TELUS_International

Customer Service Specialist

TELUS International • Full-time

Jun 2023 - Jun 2026 • 3 yrs

Worked as a Customer Service Specialist for the Etsy account, providing high-quality support and managing complex user inquiries. Progressed to internal team support and the specialized 'Cases' division, where I analyzed and resolved critical order issues, guided team members, and ensured top-tier service standards and effective conflict resolution.