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I will provide remote windows PC support and troubleshooting
Senior IT Infrastructure, Microsoft and Automation Specialist
Senior IT Infrastructure & Systems Specialist with 25+ years of experience, including 10+ years supporting UNIDO.
I help businesses and individuals solve IT problems, improve infrastructure, automat...
About this Gig
Having problems with your Windows PC or laptop?
I provide professional remote IT support to diagnose and solve Windows, software and everyday computer problems.
I can help with:
- Windows errors and unexpected problems
- Slow PC or laptop performance
- Software installation and configuration
- Applications that crash or don't work properly
- Drivers and device issues
- Startup and login problems
- Wi-Fi, network and VPN troubleshooting
- Printer and peripheral issues
- Microsoft Office and Outlook problems
- Basic malware and unwanted software cleanup
- General Windows configuration and optimization
I bring 25+ years of professional IT experience, including more than 10 years supporting UNIDO and extensive Level 2/3 technical support experience.
Please message me before ordering if your computer cannot start, you suspect physical hardware damage, or you are unsure which package to choose.
Support available in English, French and German.
Device:
Desktop
•
Laptop
Operating system:
Windows
•
Other
My Portfolio
FAQ
Can you connect remotely to my computer?
Yes. When appropriate, I can provide remote troubleshooting during the session. You remain in control of your computer throughout the support process.
What Windows versions do you support?
I can assist with current Windows desktop and laptop environments. Please tell me your Windows version when placing the order.
Can you fix hardware problems remotely?
I can help diagnose possible hardware problems, but physical repair or replacement obviously cannot be performed remotely.
Can you guarantee that every problem can be fixed?
Most software and configuration problems can be diagnosed remotely, but some issues may require hardware replacement, manufacturer support or reinstalling the operating system. I will explain the available options clearly.
Can you help with Wi-Fi, printers or VPN problems?
Yes, when the issue can be diagnosed and resolved remotely.
Does one revision mean another unrelated computer problem?
No. A revision or follow-up covers the same issue included in the original order. A new unrelated problem may require an additional order.
Should I contact you before ordering?
For unusual problems, computers that do not boot, suspected hardware failure or complex network issues, please message me first.
