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jeremyasiedu942

Jeremy A

@jeremyasiedu942

JD Candidate Entrepreneur

United States
English
About me
I am an experienced Customer Success leader and current J.D. candidate with a strong background in business and mass communications. I have a proven track record of leading high-performing teams at companies like Glassdoor and LinkedIn, managing multi-million dollar revenue streams and driving client retention through strategic partnership and innovative solutions.... Read more

Skills

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jeremyasiedu942
Jeremy A
Offline • 
Average response time: 3 hours

See my services

Business Registration
I will business startup and launch support for US entrepreneurs
From$195 / projectMore details

Work experience

Eventbrite

Commercial Contract Negotiator

Eventbrite • Full-time

May 2024 - Aug 2025 • 1 yr 3 mos

Negotiated contracts with creators, ensuring mutually beneficial terms and fostering long-term partnerships. Retained 101% of creator partnerships by providing exceptional support and addressing business needs. Developed strategies to enhance creator satisfaction and loyalty, contributing to overall business growth.

Glassdoor

Glassdoor

Full-time • 1 yr 3 mos

Director, Customer Success & Onboarding

Dec 2022 - Jun 2023 • 6 mos

Led a team of 15 to 30 customer success professionals managing $60 million in ARR. Nurtured a culture of continuous growth through coaching and mentoring. Collaborated with cross-functional teams to optimize customer satisfaction and retention strategies while fostering an inclusive environment.

Senior Manager, Customer Success

Mar 2022 - Dec 2022 • 9 mos

Built and scaled a high-performing organization supporting enterprise customers. Focused on onboarding, engagement, and retention of 500+ customers. Measured by Product Engagement, Logo Retention, and MCV quota. Empowered the team through performance management and career development.