I will provide professional customer chat support

Philippines

I speak Tagalog, English

Chat Support

Looking for elite chat support? With a Computer Science background and hands-on experience providing technical chat support for US and global clients, I deliver seamless customer care. I comfortably m...
About this Gig

Need a reliable, technical specialist to handle your live chat and customer support channels? Lets streamline your business.


With a Computer Science background and professional experience delivering top-tier customer care, I offer seamless live chat support and troubleshooting. I am comfortable operating under high pressure and tight response windows while maintaining an empathetic, professional tone.


Having managed high-volume queues of 50+ customers daily for US and global technical accounts, I know how to drive satisfaction and maintain internal metrics. My technical background allows me to grasp complex products, online services, and helpdesk tools rapidly with minimal training.


Services Provided:

  • Live Chat Support & Customer Care
  • Technical Support & Diagnostics
  • Email Management & Ticket Handling
  • CRM Platform Navigation
  • Daily Summary Reporting

Why Choose Me?

  • Proven Impact: Helped drive a 90% increase in team customer satisfaction (CSAT) scores.
  • Tech-Savvy: Fast learner

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Technical support

Language:

English

Filipino

Timezone:

UTC nighttime

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk