I will customer success and technical support consultant
Implementation and Support Consultant
About this Gig
Are you looking for a reliable, professional, and results-driven specialist to handle your clients? You are in the right place!
With a solid background and years of experience in Customer Success and back-office operations, I know exactly how to turn a complex technical issue into a positive experience. I am an expert in handling CRM platforms like Salesforce and delivering top-tier multichannel care.
What I offer:
* Multichannel Assistance: Fast and empathetic responses via chat, email, or tickets.
* Technical Support: Troubleshooting, incident resolution, and guidance.
* Customer Success: Proactive communication to keep your clients loyal.
* Back-Office Operations: Data entry, CRM management, and admin workflows.
Why choose me?
* KPI-Driven: Focused on response time, first-contact resolution, and CSAT.
* Remote-Ready: Fully equipped for stable, high-performance work.
Please contact me before placing an order to discuss your project!
Language:
French
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Italian
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Other
Timezone:
UTC daytime
