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jesse_lpz

Yesenia L

@jesse_lpz

Data Entry Customer Service

Dominican Republic
Spanish, English
About me
I am a dynamic freelancer specializing in data entry, product review, chat customer service, and technical support management. I am adept at providing and creating excellent customer service strategies for call centers and management companies.... Read more

Skills

j
jesse_lpz
Yesenia L
Offline • 

See my services

Product Descriptions
I will successful results at any work assign
From$50 / projectMore details

Work experience

Supervisor Technical Support

Alorica INC • Full-time

Apr 2024 - Present • 2 yrs 1 mo

In charge of guiding a team to succeed on technical and customer service inbound calls and met metrics stablish.

Technical Support

Concentrix • Full-time

Mar 2023 - Dec 2023 • 9 mos

I learned and developed strategies to assist customers on troubleshooting process for mobile devices and account issues.

Upwork

Product Research

Upwork • Part-time

Feb 2021 - Dec 2021 • 10 mos

I used research on product prices and comparation through web and social media. To learn and provide accurate details on customers opinions and market details.