J-W

RN

Psych2Go

Apr 2023 - Present • 3 yrs 2 mos

Clinical Excellence Managed a caseload of 40+ active clients presenting with complex trauma, anxiety, and depressive disorders. Achieved a 93% client retention rate through evidence-based, empathetic, and patient-centered therapeutic care. Utilized CBT and DBT protocols to reduce patient symptom severity scores by an average of 35%.Conducted 500+ comprehensive psychological intake assessments, diagnostic evaluations, and personalized treatment plans. Maintained 100% compliance with HIPAA regulations, ethical codes, and strict clinical documentation standards. Program Development Designed a group therapy curriculum for anxiety management that reduced waitlist times by 20%.Launched a telehealth outreach program that increased mental health service accessibility for rural populations. Created crisis intervention protocols that decreased psychiatric emergency room referrals by 15% annually. Developed wellness workshops for corporate clients focusing on burnout prevention and mindfulness techniques. Established a peer-support network that enhanced long-term recovery outcomes for substance abuse patients