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jessicaisonit

Jessica

@jessicaisonit

Customer Support Specialist for Etsy and Small Businesses

United States
English
About me
Hi! I’m Jessica 🩷 I’m an Etsy shop owner and creative entrepreneur who specializes in thoughtful, high-quality customer communication. I help small businesses respond to messages in a way that feels warm, professional, and on-brand. From order updates to customer questions, I make sure every response is clear, kind, and aligned with your business. I understand how important customer experience is, and I’m here to help you stay on top of communication so you can focus on creating and growing your brand ✨... Read more

Skills

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jessicaisonit
Jessica
Offline • 
Average response time: 1 hour

See my services

Writing & Translation
I will respond to your etsy customer messages professionally
From$10 / projectMore details

Portfolio

Work experience

Etsy

Etsy Shop Owner

Etsy • Self-employed

Apr 2024 - Present • 2 yrs 2 mos

Manage all aspects of an Etsy shop, including customer communication, order processing, and maintaining a consistent brand voice. Respond to customer inquiries, handle order updates and concerns, and ensure a positive customer experience through clear, thoughtful, and professional communication.