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jewelmicheal1

jewel michaelle

@jewelmicheal1

Customer Support Specialist Live Chat Email Assistant

Morocco
English
About me
Hi! I am a dedicated Customer Support Specialist with expertise in Live Chat, Email Management, and Messaging Support. I help businesses deliver exceptional customer experiences by handling all written inquiries promptly, accurately, and professionally. My focus is on providing reliable text-based support—including chat moderation, ticket resolution, and social media DMs—so your clients always feel heard and valued. I am detail-oriented, quick to learn brand guidelines, and committed to maintaining high customer satisfaction. Let’s work together to elevate your brand’s customer service!... Read more

Skills

j
jewelmicheal1
jewel michaelle
Offline • 
Average response time: 1 hour

See my services

Messaging & Emailing
I will be your live chat support assistant
From$5 / projectMore details

Work experience

Self_employed / Freelance

⁠Customer Support Specialist

Self employed / Freelance • Full-time

May 2017 - Present • 9 yrs 5 mos

Handled customer inquiries via live chat, email, and messaging platforms. Assisted e-commerce stores with order tracking, product FAQs, and ticket resolution while ensuring high customer satisfaction and fast response time