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Jake Thomas
@jeykel_thomas
GOAI Associate
Costa Rica
English, Spanish
About me
I am a highly responsible and punctual professional seeking new job opportunities. I learn very quickly, work safely, and have a strong background in technical support, customer experience, and CAD design. I am dedicated to maintaining high attention to detail and effective written communication in all my tasks.
Skills
Jake Thomas
Offline •
See my services
Game Testing & Feedback
I will provide honest, detailed feedback to improve it
Messaging & Emailing
I will virtual assistant for email and message management
Work experience
GO-AI Associate
Amazon • Full-time
Sep 2024 - Aug 2026 • 1 yr 11 mos
Working as a GO-AI Associate at Amazon. Responsible for supporting artificial intelligence operations and data processing tasks to ensure system accuracy and efficiency within the Costa Rican division.
Player Technical Support
Movate • Full-time
Dec 2023 - Jun 2024 • 6 mos
Provided specialized technical service to players experiencing issues with their video games or gaming consoles. Focused on troubleshooting hardware and software problems to improve user experience.
Technical Support Specialist
Concentrix • Full-time
Aug 2023 - Dec 2023 • 4 mos
Delivered technical support to customers regarding mobile device issues, transaction history inquiries, and other related concerns. Ensured high levels of customer satisfaction through detailed problem-solving.
