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jfranco_pmp

Jacq F

@jfranco_pmp

Project Manager, Greenbelt Six Sigma Certified

Philippines
English
About me
12 years of Project Management experience delivering large-scale, high-budget IT projects - system development, system integration, system migration, mobile app development, and web development; and non-IT projects - business continuity site set-up, and process change management and process transformation projects for multi-national corporations and start-up companies. 11 years of Operational Excellence experience as a consultant and coach that developed and delivered process improvement initiatives using lean six sigma.... Read more

Skills

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jfranco_pmp
Jacq F
Offline • 

See my services

Project Management
I will deliver projects strategically and efficiently
From$8,700 / projectMore details

Portfolio

Work experience

ING_Nederland

Business Manager - Customer Due Diligence

ING Nederland • Full-time

May 2024 - Nov 2025 • 1 yr 6 mos

Managed new system implementation and enhancements, and process change projects using agile methodology. Stakeholder partnerships (covering ~2000 FTEs), driving strategic initiatives, alignment of global and local requirements, performance improvement oversight, and delivery of high-impact reports and presentations.

Manulife

Manager, Asia Operations Risk and Controls Governance

Manulife • Full-time

May 2018 - Jul 2022 • 4 yrs 2 mos

Managed multiple concurrent IT and non-IT projects across Manulife Global using Agile and Waterfall methodologies. IT Projects: Data Lake development, implementation and system integration, Cloud- based system development and enhancements. Non-IT Projects: Process change management (migration and enhancements), Business continuity site setup

American_Express

Business Analyst

American Express • Full-time

Mar 2016 - Mar 2017 • 1 yr

Led the end-to-end service migration initiatives for the Manila Business Analysis team.