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Jerome R
@jjrome_reyes
Country Manager
Philippines
English, Tagalog
About me
I am an experienced operations professional specializing in remote team coordination, project management, and customer support. I have a proven track record of managing large-scale digital creator accounts, developing SOPs, and turning scattered information into clear action plans. I excel at staff scheduling, performance tracking, and resolving complex operational issues to ensure seamless day-to-day execution.
Skills
Jerome R
Offline •
Average response time: 1 hour
See my services
Formulas & Macros
I will build a google sheets job tracker for service businesses
Technical Writing
I will write customer service scripts and sops for your team
Portfolio
Work experience
Account Manager
Elite Model Management • Freelance
Sep 2023 - Oct 2024 • 1 yr 1 mo
Managed assigned digital creator accounts and monitored daily activity and performance. Coordinated with remote team members, followed up on pending tasks and account issues, and communicated updates to management. Supported consistent account coverage and daily execution across changing priorities and remote schedules.
Country Manager
PROFILE MGMT • Full-time
Jul 2020 - Aug 2023 • 3 yrs 1 mo
Managed daily remote operations supporting 70+ digital creator accounts. Coordinated staffing, schedules, attendance, account coverage, and performance follow-ups. Worked with team leaders and account managers to resolve operational issues and escalations. Created SOPs, trackers, and management reports to keep responsibilities, priorities, and pending actions organized.
