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jo_stpierre0918

Josee St-Pierre

@jo_stpierre0918

Bilingual Customer Support Specialist , Live Chat and Email Support

Canada
French, English
About me
Hello! I’m a bilingual Customer Support Specialist with nearly 10 years of experience providing support in English and French. I specialize in live chat, email support, account management, billing assistance, and technical troubleshooting. I’m reliable, detail-oriented, and committed to delivering professional, friendly, and efficient customer service. I communicate clearly, solve problems quickly, and help businesses create a positive customer experience.... Read more

Skills

j
jo_stpierre0918
Josee St-Pierre
Offline • 

See my services

Customer Support
I will provide bilingual live chat and email customer support
From$20 / projectMore details

Work experience

Weight_Watchers

Bilingual Customer Support Specialist (Live Chat & Email)

Weight Watchers • Full-time

Dec 2020 - Present • 5 yrs 7 mos

Provided bilingual customer support in French and English through live chat and email. Assisted customers with account management, billing inquiries, technical troubleshooting, and general support. Delivered professional, empathetic, and efficient service while maintaining high customer satisfaction in a fast-paced remote environment.