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$
USD
Joao Lucchese
@joaolucchese
Customer Service Technical Lead
Brazil
English, Portuguese
About me
I am a Technical Customer Support Leader with over 8 years of expertise in SaaS, focused on transforming Customer Experience and optimizing operations. I lead high-performance teams using data analysis to drive sustainable results and strategic insights. My data-driven approach allows me to anticipate challenges, optimize processes, and foster a culture of continuous improvement to exceed expectations.
Skills
Joao Lucchese
Offline •
Average response time: 1 hour
See my services
Customer Support
I will manage intercom customer support
