I will do jobs that include customer service, operations management and training

Jodi-Ann M

Jamaica

I speak English

Customer Service Operations Manager

I am a Customer Service Operations Manager with over 6 years of experience at iHerb, LLC, plus an additional 6 years in the Customer Service industry. I specialize in managing regional customer experi...
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About this Gig

My services include providing customer service support via chat and email, as well as handling escalated clients. Other advanced services include building customer service teams from the ground up, as well as maintaining company Knowledge base articles with simple easy to use data for both customers and employees.

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do jobs that include customer service, operations management and training
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do jobs that include customer service, operations management and training
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do jobs that include customer service, operations management and trainingdo jobs that include customer service, operations management and training

Social media platform:

Facebook

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Twitter

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Instagram

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LinkedIn

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TikTok

Service type:

Other

Language:

English

Timezone:

24/7

Support software:

Zendesk

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Liveagent

Knowledge base software:

Confluence

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Liveagent

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