j
joecolocho

Joel C

@joecolocho

Bilingual Support Specialist

El Salvador
English, Spanish
About me
I am a results-driven professional with over 5 years of experience in the international BPO industry, specializing in high-stakes investigations, back-office operations, and omnichannel support. My background includes financial security and fraud investigation for high-volume apps and global logistics research for industry leaders.... Read more

Skills

j
joecolocho
Joel C
Offline • 
Average response time: 29 hours

See my services

Data Analytics Consultation
I will e commerce fraud review and chargeback dispute specialist
From$25 / projectMore details

Work experience

Teleperformance

Customer Service Representative

Teleperformance • Full-time

Mar 2020 - Dec 2021 • 1 yr 9 mos

Provided dedicated customer service support, handling inquiries and resolving issues for international clients. Focused on delivering high-quality assistance and maintaining positive customer interactions throughout the service process.