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$
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Joel Afflick
@joelafflick
Jamaica
English
About me
I have been in sales and customer service for over 10 years and have worked with both big and small corporations. I am also an expert at using canva for creating modern design that will captivate customers for your business.
Skills
Joel Afflick
Offline •
See my services
Strategy & Planning
I will create a customized sales script for you or your sales team
Menu Design
I will design restaurant menus, food posters and flyers using canva
Work experience
Sales Manager
Ibex • Full-time
Jan 2019 - Dec 2023 • 4 yrs 11 mos
Key Responsibilities Managed daily sales operations and team performance. Set sales targets and monitored progress against KPIs. Recruited, trained, and coached sales representatives to improve productivity and closing rates. Developed sales scripts, processes, and best practices to increase consistency and results. Conducted performance reviews, one-on-one coaching sessions, and sales training workshops. Analyzed sales reports and pipeline activity to identify opportunities for growth. Collaborated with marketing and management teams to support lead generation and customer acquisition. Ensured high levels of customer satisfaction and retention.
