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CRM Specialist
Flutter with Flair • Full-time
Jan 2022 - Dec 2024 • 2 yrs 11 mos
Managed customer relationship management operations using HubSpot and Salesforce CRM. Developed customer segmentation strategies, automated sales and marketing workflows, and maintained customer databases. Created performance dashboards and reports to improve customer retention and sales conversion rates. Collaborated with sales, marketing, and support teams to optimize the customer journey and increase engagement.