Johanna Volle

@johannavw

Operations and Technical Specialist

Sweden

English, Swedish

About me

Hi! I help companies improve and scale customer support and customer communication. I can help with Zendesk setup, workflows and automation, support processes, Help Centers, technical documentation, support, onboarding, SLA/KPI frameworks, incident management, email deliverability (SPF, DKIM, DMARC), CRM workflows and support audits. I also design surveys, email campaigns, newsletters and digital event communication, including invitations, registration flows and follow-ups. I combine technical understanding, operations and customer experience to build practical, efficient solutions... Read more

Skills

Business developer
Project manager
na
E-commerce manager
Wordpress expert

Johanna Volle

Offline •

See my services

Customer Success

I will audit and improve your customer support operations

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Johanna Volle