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Noel John
@john05437
Level 2
Technical Support Specialist
India
English
About me
Hi, My Name is Noel John. I am an Experienced IT professional with 17+ years in the IT and MNC sectors. Skilled in Technical and Customer support, Virtual assistance, and various Administrative and IT services. Proficient in Technical Support, Help with any Software Installation, Data Entry, MS Office, Web research, Email verification and cleanup.
Expertise includes Virus removal, Printer setup, Virtual Machine Setup, PDF to Word/Excel conversion, Basic Networking, and Troubleshooting Issues for both Windows and Mac.
Skills
Noel John
Offline •
Average response time: 1 hour
See my services
Technical Support
I will provide remote technical support for your computer or software issues
Support & IT
I will provide expert technical support for apple devices and macos issues
Portfolio
Work experience
Sr Technical Support Associate
Dell • Full-time
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
674 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 674 Reviews
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Most relevant
kunkelworksusa
Repeat Client
United States
Whenever I get stuck on a problem I cannot solve, I call upon Noel. He gets me back to working again. This time it was a printer that wasn't communicating with my Internet. It is always a pleasure working with Noel. Even though I am in North America and he is in India, this doesn't seem to be an issue....
Helpful?
lastoutlaw93
United States
Noel is amazing. He installed VM Fusion, and everything works smoothly. I am literally running Windows on Mac and allocating RAM and SSD as needed for my work. He also showed me a step-by-step process with documentation <3
Helpful?
charlesdockins
United States
He was very patient with my hardware problem and we finally discovered the printer was at fault and not the cables or PC but he worked diligently in discovery. Highly recommended!!
Helpful?
arsenijezivkovi
Repeat Client
Hong Kong
I would like to sincerely thank Noel for his outstanding help in installing my new Windows system. He was patient, knowledgeable, and highly professional throughout the entire process. Everything was set up perfectly, and he made sure that all drivers, updates, and settings were working correctly. His...
Helpful?
arsenijezivkovi
Repeat Client
Hong Kong
I can't recommend Noel John highly enough. He is my go-to person for anything related to computers, whether it's Windows PCs or MacBooks. His knowledge, professionalism, and ability to solve even the most challenging technical issues are truly outstanding. Whenever I need help, Noel is always responsive,...
Helpful?
