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Noel John
@john05437
Level 2
Technical Support Specialist
India
English
About me
Hi, My Name is Noel John. I am an Experienced IT professional with 17+ years in the IT and MNC sectors. Skilled in Technical and Customer support, Virtual assistance, and various Administrative and IT services. Proficient in Technical Support, Help with any Software Installation, Data Entry, MS Office, Web research, Email verification and cleanup.
Expertise includes Virus removal, Printer setup, Virtual Machine Setup, PDF to Word/Excel conversion, Basic Networking, and Troubleshooting Issues for both Windows and Mac.
Skills
Noel John
Offline •
Average response time: 1 hour
See my services
Technical Support
I will provide remote technical support for your computer or software issues
Support & IT
I will provide expert technical support for apple devices and macos issues
Portfolio
Work experience
Sr Technical Support Associate
Dell • Full-time
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
699 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 699 Reviews
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Most relevant
matthew_maclean
Canada
Noel has went above and beyond to help me with my computer issues, very kind and professional. I would absolutely recommend Noel to anyone who has any tech issues. If i have any issues down the road he will 100% be the one i contact for help resolving anything. Thanks again Noel!!
Helpful?
lastoutlaw93
United States
Noel is amazing. He installed VM Fusion, and everything works smoothly. I am literally running Windows on Mac and allocating RAM and SSD as needed for my work. He also showed me a step-by-step process with documentation <3
Helpful?
leothompson1
Austria
I was more than satisfied with Noel John. He absolutely matches his review and it is exactly as other people say. He resolved something that has taken me absolutely hours and had me really exasperated. I completely recommend him.
Helpful?
mjpalais
Thailand
I thought I downloaded and opened some malware on FB not paying attention to what I was doing. And Noel helped me ensure that my Macbook was safe! Thank you Noel so patient & professional. All the best, Matt
Helpful?
kunkelworksusa
United States
Ongoing collaboration
Whenever I get stuck on a problem I cannot solve, I call upon Noel. He gets me back to working again. This time it was a printer that wasn't communicating with my Internet. It is always a pleasure working with Noel. Even though I am in North America and he is in India, this doesn't seem to be an issue....
Helpful?
