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Noel John
@john05437
Level 2
Technical Support Specialist
India
English
About me
Hi, My Name is Noel John. I am an Experienced IT professional with 17+ years in the IT and MNC sectors. Skilled in Technical and Customer support, Virtual assistance, and various Administrative and IT services. Proficient in Technical Support, Help with any Software Installation, Data Entry, MS Office, Web research, Email verification and cleanup.
Expertise includes Virus removal, Printer setup, Virtual Machine Setup, PDF to Word/Excel conversion, Basic Networking, and Troubleshooting Issues for both Windows and Mac.
Skills
Noel John
Offline •
Average response time: 1 hour
See my services
Technical Support
I will provide remote technical support for your computer or software issues
Support & IT
I will provide expert technical support for apple devices and macos issues
Portfolio
Work experience
Sr Technical Support Associate
Dell • Full-time
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
714 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 714 Reviews
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Most relevant
charlesdockins
United States
Ongoing collaboration
He was very patient with my hardware problem and we finally discovered the printer was at fault and not the cables or PC but he worked diligently in discovery. Highly recommended!!
Helpful?
leothompson1
Austria
I was more than satisfied with Noel John. He absolutely matches his review and it is exactly as other people say. He resolved something that has taken me absolutely hours and had me really exasperated. I completely recommend him.
Helpful?
eric97168
Mexico
Ongoing collaboration
John, went well above any expectation. He work until he found a reasonable solution to my problem. I would Highly recommend his work. I have already scheduled and project with him.
Helpful?
dbiles2
United States
Noel got right to the point and identified the problem I was having. He suggested several workarounds/solutions to address it. I am quite satisfied.
Helpful?
caitlynsea
United States
Ongoing collaboration
I use Noel for all of my IT needs. He is extremely proficient and professional. Extremely responsive, so what I need can be done immediately. I am always impressed with him.
Helpful?
