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Noel John
@john05437
Level 2
Technical Support Specialist
India
English
About me
Hi, My Name is Noel John. I am an Experienced IT professional with 17+ years in the IT and MNC sectors. Skilled in Technical and Customer support, Virtual assistance, and various Administrative and IT services. Proficient in Technical Support, Help with any Software Installation, Data Entry, MS Office, Web research, Email verification and cleanup.
Expertise includes Virus removal, Printer setup, Virtual Machine Setup, PDF to Word/Excel conversion, Basic Networking, and Troubleshooting Issues for both Windows and Mac.
Skills
Noel John
Offline •
Average response time: 1 hour
See my services
Technical Support
I will provide remote technical support for your computer or software issues
Support & IT
I will provide expert technical support for apple devices and macos issues
Portfolio
Work experience
Sr Technical Support Associate
Dell • Full-time
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
694 Reviews
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Rating Breakdown
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- Quality of delivery
- Value of delivery
1-5 out of 694 Reviews
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Most relevant
kunkelworksusa
United States
Ongoing collaboration
Whenever I get stuck on a problem I cannot solve, I call upon Noel. He gets me back to working again. This time it was a printer that wasn't communicating with my Internet. It is always a pleasure working with Noel. Even though I am in North America and he is in India, this doesn't seem to be an issue....
Helpful?
arsenijezivkovi
Hong Kong
Ongoing collaboration
Once again, I would like to thank Noel for his excellent support, this time with Microsoft Office. Whenever I need technical help, Noel is the first person I turn to because he is simply the best. He is always professional, patient, and incredibly knowledgeable. He quickly resolved all my Office issues...
Helpful?
leothompson1
Austria
I was more than satisfied with Noel John. He absolutely matches his review and it is exactly as other people say. He resolved something that has taken me absolutely hours and had me really exasperated. I completely recommend him.
Helpful?
matthew_maclean
Canada
Noel has went above and beyond to help me with my computer issues, very kind and professional. I would absolutely recommend Noel to anyone who has any tech issues. If i have any issues down the road he will 100% be the one i contact for help resolving anything. Thanks again Noel!!
Helpful?
arsenijezivkovi
Hong Kong
Ongoing collaboration
I would like to sincerely thank Noel for his outstanding help in installing my new Windows system. He was patient, knowledgeable, and highly professional throughout the entire process. Everything was set up perfectly, and he made sure that all drivers, updates, and settings were working correctly. His...
Helpful?
