I will set up zoho desk for your customer support team
About this Gig
Is your support team managing customer issues through scattered emails and spreadsheets?
I will configure Zoho Desk to organize support tickets, agent responsibilities and customer service processes.
Setup services:
- Department and basic support settings
- Ticket fields and layouts
- Ticket statuses and priorities
- Agent roles and assignment configuration
- Email channel configuration where supported
- Basic ticket views and rules
- Testing and handover documentation
I work with small support teams, SaaS businesses and service companies that need a more structured customer service workflow.
Exact channel availability and advanced features depend on your Zoho Desk edition and connected services. Complex telephony, migrations and external integrations are scoped separately.
Message me with your support channels, team size and current ticketing process before ordering.
Support software:
Zoho Desk
Knowledge base software:
Zoho
FAQ
Can you set up email support?
Yes, if it's supported by your edition and email configuration.
Can you create different ticket departments?
Yes, up to the available features and agreed requirements.
Can you migrate tickets from another help desk?
Potentially, after reviewing export formats and field mapping.

