I will set up zoho desk for your customer support team

United Kingdom

I speak English

Social Media Manager

I’m a Certified Social Media Marketing Manager with years of experience helping businesses grow their online presence through content strategy, automation, and high-performing social media systems. I...
About this Gig

Is your support team managing customer issues through scattered emails and spreadsheets?

I will configure Zoho Desk to organize support tickets, agent responsibilities and customer service processes.


Setup services:

  • Department and basic support settings
  • Ticket fields and layouts
  • Ticket statuses and priorities
  • Agent roles and assignment configuration
  • Email channel configuration where supported
  • Basic ticket views and rules
  • Testing and handover documentation


I work with small support teams, SaaS businesses and service companies that need a more structured customer service workflow.


Exact channel availability and advanced features depend on your Zoho Desk edition and connected services. Complex telephony, migrations and external integrations are scoped separately.


Message me with your support channels, team size and current ticketing process before ordering.

Support software:

Zoho Desk

Knowledge base software:

Zoho