j
john_sherwin

John

@john_sherwin

Project Support Engineer

Philippines
About me
I am John, a graduate of Bachelor's of Science in Information Technology . I am a part time freelancer and is willing to help you in you business problems and is an expert in Web Research, Tech Support, Data Entry and Encoding. Let me bring the basic ways of your business into a new level. With my help, together, we can make your company a better business towards your customer.... Read more

Skills

j
john_sherwin
John
Offline • 

See my services

Data Entry
I will do perfect data entry
From$20 / projectMore details
Business Efficiency & Automation
I will create clear sops and process documentation
From$10 / projectMore details

Work experience

Accenture

Associate Software Engineer

Accenture • Full-time

Jun 2022 - Jun 2024 • 2 yrs

Responsible for monitoring daily batch processes to ensure smooth and timely execution, promptly addressing any issues that arise. I also manage SDLC work units by coordinating project tasks, preparing detailed weekend on-call instructions, and creating weekly status reports for stakeholder updates. My role includes monitoring and scheduling using IBM TWS and performing basic SQL scripting to support process validation and troubleshooting. I carry out these responsibilities with diligence and efficiency to support our team's operations and overall organizational success.