
John Carel
Data Entry Especialist
Skills

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Work experience
Instructional Support Specialist
Business • Full-time
Aug 2025 - Jan 2026 • 5 mos
● Increased learner engagement by 75% through development of interactive Canvas modules and engaging curriculum, leading to an 80% rise in student success rates for the MBA program. ● Streamlined student journeys with efficient LMS enrollment management (Canvas) for both university and non-university participants. Established course-specific protocols for group management and optimized learning environments. ● Developed engaging and interactive Canvas modules, meticulously crafting course shells to optimize the learning experience. Collaborated with subject matter experts to translate complex information into clear, concise, and engaging learning materials. ● Streamlined student communication across multiple platforms, resolving inquiries within 4 hours and achieving a zero-inquiry backlog. Successfully transitioned multiple teams to a blended learning model, improving knowledge retention by 90%.