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johnhobdy

John H

@johnhobdy

Small Business AI Automation, Inbox, Workflow and Follow Up Systems

United States
English
About me
Google AI Essentials & AI Professional certified, BS in Accounting, and 15+ years running my own service business. I build practical AI automation for small businesses: inbox and lead triage, Make.com workflow automation, and follow-up systems with human-in-the-loop safeguards — nothing sends without your approval. Every service I sell already runs in my own business. You get a working system, a handoff document, and the case study that proves it.... Read more

Skills

j
johnhobdy
John H
Offline • 
Average response time: 2 hours

See my services

AI Strategy
I will audit your business workflows and build custom ai automation
AI Integrations
I will build an ai inbox and lead triage system for your small business

Portfolio

Work experience

Freelancing_Career

AI Operations Consultant

Freelancing Career • Freelance

Jan 2026 - Present • 9 mos

Focus: Bridging the gap between manual work and AI automation for businesses small and large. Key Achievement: Designed and produced the "Anatomy of an AI Failure" educational series to help owners mitigate risk. Created the "Fundamentals of AI" curriculum to teach leaders the art of prompt engineering, brainstorming, and automated photo/video production. Services Offered: AI workflow audits, custom prompt engineering, and operational risk management.

Entrepreneur

Owner & Operator | Northeast Ohio Event Professionals

Entrepreneur • Self-employed

Jan 2011 - Present • 15 yrs 9 mos

Successfully launched, scaled, and rebranded a premier event services company specializing in professional DJ and photo booth experiences. As a solopreneur, managed the full business lifecycle, from lead generation and marketing to technical execution and post-event client retention. Key Achievements: * Operational Workflow Engineering: Designed and implemented a custom client portal and automated Google Workspace environment that streamlined planning for 100+ clients annually, reducing administration time by 40%. * Strategic Brand Rebranding: Led a comprehensive brand transition to a high-end service model, execution of a complete visual overhaul, staff standard upgrades, and a 20% increase in booking value. * Systemized SOP Development: Authored a rigorous library of Standard Operating Procedures (SOPs) for technical setup and multi-venue logistics, ensuring 5-star service consistency. * High-Volume Client Retention: Built a reputation for "Unmatched Organization" (across 100+ client reviews), resulting in a 35% referral rate. * Digital Asset Management: Managed an expansive cloud library of audio/visual assets and built SEO-optimized marketing funnels to maintain a top-tier local search presence.

Operational Leadership | Restaurant Management

Management • Full-time

Jan 2001 - May 2011 • 10 yrs 4 mos

Focus: Optimizing efficiency, training staff, and managing reputation in high-pressure hospitality environments. Key Achievement: Promoted to multi-unit management and developed operational training programs for upper-level leadership.