Browse categories
Explore
Fiverr Pro
English
$
USD
I will handle order inquiries, refunds, and customer concerns
About this Gig
Are you looking for a reliable and friendly customer support provider to handle your customer inquiries professionally? Youre in the right place!
I offer non-technical customer support services designed to improve customer satisfaction and maintain positive client relationships. I communicate clearly, respond promptly, and always represent your brand with professionalism.
What I Can Do for You:
- Live chat and email customer support
- Respond to customer inquiries and concerns
- Order tracking, follow-ups, and basic issue resolution
- Update FAQs and assist with knowledge base content
- Provide daily or task-based support reports
Tools & Platforms:
- Zendesk, Freshdesk, Intercom
- LiveChat
- Notion, Google Docs (for FAQs & knowledge base)
- Social media messaging (if required)
⭐ Why Choose Me?
- Professional and friendly communication
- Fast response time
- Detail-oriented and organized
- Able to follow scripts, guidelines, and brand voice
- Quick learner who adapts to your systems
Whether youre an online store, startup, or growing business, Im here to help you deliver excellent customer service.
Message me before ordering so we can discuss your needs and choose the best package for your business.
Social media platform:
•
•
•
•
Other
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
•
Liveagent
•
Intercom
•
Other
Knowledge base software:
Freshdesk
•
Other
My Portfolio
FAQ
What type of customer support do you provide?
I provide non-technical customer support, including live chat, email support, order inquiries, follow-ups, and general customer assistance.
What support channels do you handle?
I can handle live chat, email support, and messaging platforms (such as website chat or social media DMs), depending on your package.
Will you follow my scripts and brand tone?
Yes. I strictly follow your scripts, FAQs, brand voice, and guidelines to ensure consistent and professional customer communication.
Do you provide reports?
Yes. For Standard and Premium packages, I provide a daily or task-based summary report of customer interactions.
Do you offer long-term or recurring support?
Yes. I’m open to long-term and ongoing customer support arrangements.
