I will provide ecommerce back office support and order tracking

Are you overwhelmed by shipping delays, tracking complaints, and messy delivery logs? Let an experienced e-commerce operations specialist handle your backend logistics quietly and efficiently.

I provide 100% non-voice, back-office virtual assistance to streamline your store's fulfillment pipeline, resolve courier exceptions, and clear out customer shipping tickets via email or live chat.

What I Can Do For Your Store (100% Non-Voice):

• Order Tracking & Audits: Investigating stuck, delayed, or lost tracking numbers with global carriers.
• Courier Exception Management: Analyzing delivery failure codes, updating incorrect address routing, and resolving last-mile bottlenecks.
• Email & Chat Support: Replying to customer shipping complaints using your pre-approved templates.
• Data Entry Operations: Digitizing waybills, updating delivery sheets, and managing inventory logs via Excel or Google Sheets.

️ Tools & Systems: Shopify backend, Amazon Seller Central, Google Sheets/Excel, Zendesk, and carrier tracking dashboards.

Please send a direct message before placing an order so we can discuss your specific workflow. I look forward to keeping your shipping operations running smoothly!