Browse categories
Explore
Fiverr Pro
English
$
USD
I will provide professional customer support by email and live chat
Customer Service Representative, Call Center Experience, Excel and Data Support
Hi! I’m a bilingual professional (Spanish/English B1) with experience in customer support, administrative tasks, and data handling. I enjoy helping businesses stay organized, providing clear communica...
About this Gig
Bilingual Customer Support Specialist | English & Spanish
Tired of slow responses, unhappy customers, or a messy inbox? I'll handle it professionally, fast, and with a smile.
I'm a bilingual Customer Support Specialist with 3+ years of experience helping international businesses deliver outstanding customer experiences through email, live chat, CRM systems, and administrative support.
What I can do for your business:
- Email & Live Chat Support
- CRM Management & Updates (Salesforce, Jira, HubSpot)
- Order Tracking & Customer Follow-up
- Appointment Scheduling
- Administrative Assistance
- E-commerce & Logistics Support
- Spanish - English Communication
Why clients choose me:
- Professional communication
- Fast response times
- Detail-oriented work
- Reliable and organized
- Confidential handling of customer information
- Friendly customer experience
Who is this for?
E-commerce stores, startups, and businesses that need reliable, professional customer support without the overhead of a full-time hire.
Whether you need a few hours of help or ongoing support I'm ready to jump in.
Message me before ordering so we can find the best solution for your business!
Messaging platform:
•
Social media
•
Live chat
Language:
English
•
Spanish
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Industry:
E-Commerce
•
Travel & tourism
•
Logistics
Purpose:
Business
My Portfolio
FAQ
What type of customer support do you provide?
I provide professional customer support through email, live chat, CRM systems, order tracking, appointment scheduling, and administrative assistance. I do not offer phone support.
What information do you need to get started?
I'll need access to your communication channels (email, chat platform, or CRM), a brief overview of your business, and any guidelines or templates you use. I'll get up to speed quickly!
Do you work in both English and Spanish?
Yes. I provide customer support in Spanish (native) and English (professional working proficiency) with clear, professional communication.
Which CRM platforms have you worked with?
I have experience working with Salesforce, Jira, HubSpot, and other CRM platforms. I can also quickly adapt to your company's internal tools.
What do you need before starting?
Please provide: -A brief description of your business -Your preferred communication platform -CRM or software access (if required) -Any guidelines or training materials This helps me deliver consistent and professional support from day one.
What are your working hours?
I'm flexible and can adapt to your time zone. Let's discuss your schedule before placing an order so we can align expectations.
What if I'm not satisfied with the work?
Your satisfaction is my priority. I'm open to revisions and will work with you until the delivery meets your expectations.
