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Fiverr Pro
English
$
USD
I will build and ai customer support agent with rag and automation
Jonnathan R.
About this gig
I will build a custom AI customer support agent designed to answer questions using your business documents, FAQs, policies, and internal knowledge.
The solution can combine RAG, AI agents, workflow automation, vector databases, CRM/API integrations, and human handoff logic depending on your needs.
Your agent can help automate repetitive support requests, provide faster responses, work 24/7, log conversations, collect customer information, and escalate complex cases to a human team member.
I can work with different AI models and deployment options, including enterprise cloud solutions, private endpoints, and local models when privacy requirements are important.
Typical use cases include:
- Customer support automation
- FAQ and knowledge-base assistants
- Ecommerce support
- Internal help desks
- CRM and Google Sheets logging
- Human escalation workflows
Please message me before ordering so we can confirm your requirements, data sources, integrations, and the right package for your project.
Get to know Jonnathan R.
Jonnathan R.
Data Engineer, Python, SQL, RAG Chatbots and AI Automation
- FromCanada
- Member sinceJan 2024
- Avg. response time1 hour
Languages
English, Spanish, French
I'm a Data Engineer focused on turning complex data into practical, reliable solutions. I build ETL pipelines, optimize SQL databases, automate workflows with Python, and develop AI applications such as custom RAG chatbots powered by OpenAI and vector databases like Pinecone and Chroma.
I can help businesses organize their data, automate repetitive processes, connect different data sources, and build AI tools that work with PDFs, CSV files, databases, and internal documents.
My goal is to deliver clean, scalable solutions with clear communication and reliable results.
My Portfolio
FAQ
What do you need from me to start?
I usually need your FAQs, documents, policies, knowledge-base content, and a short explanation of how you want the support agent to behave. If you need integrations, I may also need API or CRM access details.
Can the agent use my own documents and company information?
Yes. The agent can be configured to answer questions using your PDFs, FAQs, internal documents, product information, or other approved knowledge sources.
Can you integrate the agent with my CRM or Google Sheets?
Yes. Depending on the package and your system, I can connect the workflow to tools such as CRM platforms, Google Sheets, webhooks, email, or other APIs.
Can you use models other than OpenAI?
Yes. Depending on your requirements, the solution can use different commercial, enterprise, or local AI models. We can choose the option that best fits your privacy, performance, and budget needs.
Do you provide support after delivery?
Yes. I provide documentation and basic post-delivery support for the implemented solution. Ongoing maintenance or major changes can be discussed separately.
¿También brindas soporte y desarrollas soluciones en español?
Sí. Puedo comunicarme contigo en español durante todo el proyecto y también desarrollar agentes de IA, chatbots y automatizaciones para clientes o usuarios de habla hispana. I can also provide full project communication in Spanish and build AI agents or support workflows designed for Spanish-speak
