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Jordan smith
@jordan19911888
Native UK E Commerce customer support specialist
United Kingdom
English
About me
I am a native UK English customer care specialist with 13 years of continuous, dedicated retail experience at Asda. I bring over a decade of real-world expertise in high-volume customer service, conflict resolution, and frontline operations under pressure. I help e-commerce brands manage customer relationships by providing fast, empathetic, and professional support via live chat, email management, and social media comments. I am highly reliable, organized, and dedicated to delivering excellent service.
Skills
Jordan smith
Offline •
Average response time: 1 hour
See my services
Customer Support
I will provide native UK english e commerce customer support and live chat
Work experience
Customer service specialist
Asda • Part-time
Sep 2013 - Present • 12 yrs 10 mos
- 13 years of continuous service handling high-volume customer care and frontline operations at a major UK supermarket. - Expert in conflict resolution, handling customer complaints calmly and efficiently under pressure. - Managed complex transactions, customer refunds, and order troubleshooting daily. - Highly reliable, adaptable, and dedicated to delivering excellent, friendly service to every customer.
