j
jordan_maleen

Jordan

@jordan_maleen

CRM and CXM Specialist

United Kingdom
English, German, Arabic
About me
We are a CRM and Customer Experience Management (CXM) team specializing in Salesforce, HubSpot CRM, Zoho CRM, Pipedrive, Microsoft Dynamics 365, Qualtrics, Medallia, InMoment, and NICE. We help businesses improve customer relationships, streamline workflows, configure CRM systems, implement customer feedback solutions, analyze customer insights, optimize service operations, and integrate business tools. From CRM automation and pipeline management to Voice of Customer (VoC), CX analytics, and customer journey optimization, we deliver tailored solutions aligned with your business goals.... Read more

Skills

j
jordan_maleen
Jordan
Offline • 
Average response time: 1 hour

See my services

Customer Personalization Strategy
I will configure genesys cloud cx contact center, IVR and call routing
Customer Personalization Strategy
I will configure sprinklr cxm, social listening, customer care and analytics