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Jordi G
@jordiitsolution
Cybersecurity Professional
United States
English, Spanish
About me
A Network Administrator and Helpdesk Technician with seven years of
professional experience, specializing in troubleshooting, system
administration, Cisco, Unifi and other products and networking.
Skills
Jordi G
Offline •
Average response time: 1 hour
See my services
Programming & Tech
I will fix your unifi or business network asap same day remote IT support
Technical Support
I will optimize your network performance and wifi speeds
Portfolio
Work experience
IT Technician
Good Greek Moving • Full-time
May 2023 - Present • 3 yrs
- Manage access control and identity provisioning using Microsoft Entra; enforce least privilege and multi-factor authentication policies. - Lead implementation and monitoring using CrowdStrike Falcon; respond to alerts and perform endpoint risk evaluations. - Improved Microsoft Secure Score from 44% to 63% by closing security gaps. - Drafted cybersecurity policy; conducted audits for PCI DSS and PII. - Led VOIP migration from Dialpad to Genesys and transition from Samsara to Motive. - Managed MDM via SimpleMDM and Intune across 5 company locations. - Supported Ubiquiti network infrastructure including access control and cameras.
Network Administrator
Marine Corps • Full-time
Jul 2019 - Jul 2023 • 4 yrs
- Promoted to Help Desk Lead managing Tier I/II support and onboarding. - Led refresh of 1,000+ devices ensuring secure deployment and disposal. - Administered Active Directory. - Managed Blackberry UEM and Intune for mobile device security. - Configured Cisco switches and supported training network infrastructure.
2 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-2 out of 2 Reviews
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Most relevant
ewroldsen
Repeat Client
United States
The network administrator quickly diagnosed and resolved the issues I was having with my UniFi network. They demonstrated a strong understanding of the system and explained the problems in a way that was easy to follow. Performance and stability improved immediately after their fixes were implemented....
Seller's Response
Helpful?
werewolf68
United States
Very professional and friendly. Answered all my questions. Clearly knowledgeable in his field. Will hire again for sure.
Helpful?
