Azat Karslian

Customer Service Representative at Banque Populaire

Banks • Full-time

Jul 2025 - Aug 2025 • 1 mo

As a Customer Service Representative at Banque Populaire, I was responsible for welcoming clients and providing assistance with their daily banking needs. My role included handling front-desk operations, guiding customers to the appropriate services, and answering general inquiries about accounts and banking procedures. I assisted clients with basic transactions such as deposits, withdrawals, and account updates, while ensuring accuracy and confidentiality. I also supported clients in using self-service banking tools and digital platforms. In addition, I was responsible for identifying customer needs and directing them to the relevant advisors when more complex financial services were required. I maintained a high level of professionalism, communication, and customer satisfaction in a fast-paced environment.

Commis Chef at La Sonaille

Restaurant Mamuschka • Full-time

Jun 2024 - Aug 2024 • 2 mos

As a Kitchen Assistant at La Sonaille, I supported the kitchen team in daily food preparation and service operations. My responsibilities included basic food preparation, such as washing, cutting, and organizing ingredients, as well as assisting chefs during service. I ensured that workstations were kept clean and well-organized, following strict hygiene and food safety standards. I also helped with dishwashing and general kitchen maintenance when needed. This role allowed me to develop teamwork skills, discipline, and the ability to work efficiently in a fast-paced and demanding environment.