Technologist in Computer Development with over 6 years of experience in IT operations, NOC monitoring, infrastructure support, and incident management. I work with Zabbix, UIM, Dynatrace, SolarWinds, ServiceNow, Jira, Windows Server, Linux, VMware, Active Directory, Azure AD, networks, VPNs, and SLA-driven operations. I provide reliable remote support, alert monitoring, ticket management, escalation, and operational continuity. Spanish native; English B1.... Read more