I will setup glpi helpdesk ticketing and IT asset management

No problem! Send me your requirements and I'll review your IT environment and recommend the most suitable package based on the GLPI configuration, integrations, and features you need.

Please provide details about your server or hosting environment, the number of users, your main IT support requirements, and any integrations you need. I'll guide you through the required information.

Yes. I can install and configure GLPI on a compatible Linux server or hosting environment. Docker-based deployments can also be supported depending on your infrastructure.

Yes. I can configure ticket categories, request types, workflows, users, groups, permissions, notifications, and other helpdesk settings according to your requirements.

Yes. GLPI can be configured to manage computers, network devices, software, users, and other IT assets. Inventory configuration can be adapted to your environment.

Yes. I can configure LDAP or Active Directory integration for user authentication and synchronization, depending on your environment and requirements.

Yes. I can configure email notifications and email-based ticket workflows, depending on your mail server and GLPI environment.

Yes. I can customize workflows, categories, roles, permissions, dashboards, notifications, plugins, and other GLPI settings according to your business processes.

I provide post-delivery support related to the implemented GLPI configuration. Ongoing IT administration or general technical support is not included unless specifically agreed as a separate service.